Brian J. Nichelson, Ph.D., is Director of TechMatters Institute (www.techmattersinstitute.com), which provides consulting and educational services to help organizations maximize their technology.

TechMatters Institute will help you design, build, and implement technology that end users will accept quickly, learn easily, and use effectively, resulting in more marketable and productive technology. Brian’s recent book, Taming Technology: You Can Control the Beast (Cameo Publications, $15.95, ISBN 0-9715739-6-4) is available at all major outlets. He can be reached at brian@techmattersinstitute.com or at 281-997-8553.